The Southwest Harbor Water & Sewer District will be meeting Thursday, Nov. 21, 2024 at the Southwest Harbor Town Office at 4:00 p.m.
TO CUSTOMERS OF SWH WATER & SEWER
THE SOUTHWEST HARBOR WATER & SEWER DISTRICT’S OFFICE WILL BE OPEN FROM 7:00am TO 3:00pm Monday -Thursday
TO THE PUBLIC - BUSINESS CAN ALSO BE CONDUCTED THROUGH THE MEANS BELOW
BY PHONE: 207-244-3948
EMAIL: dclark@swhdistrict.org
OR REGULAR MAIL:
P.O. BOX 1100, SOUTHWEST HARBOR, ME 04679
WE NOW HAVE A PAY ONLINE LINK FOR CARD PAYMENTS AND E CHECKS FOR YOUR CONVENIENCE. PLEASE BE AWARE THAT THERE IS A 2.5% PORTAL CHARGE FOR THIS SERVICE THAT WILL BE CHARGED AT THE TIME OF MAKING YOUR PAYMENT
PLEASE WATCH OUR WEBSITE, AT WWW.SWHDISTRICT.ORG, FOR UPDATES
Southwest Harbor Water & Sewer District
Due to the large increase in the cleaning of surfaces, with disinfectant wipes and paper products, we would like to remind, our customers, to please not flush these items down the toilet. These items will clog up your sewer lines and our equipment. Even if with the word “flushable” these should be thrown in your trash.
Thank you for your anticipated cooperation.
PUBLIC NOTICE:
WATER TURN OFF - The Southwest Harbor Water/Sewer District will be turning off summer water lines for the season the week of Nov. 4, 2024 weather permitting.
WATER FLUSHING - The Southwest Harbor Water/Sewer District hereby notifies all customers that hydrant flushing will take place during the week of October 28, 2024 until completed.
Service Line Inventory
We will be conducting a service line inventory - See below for information.
The Lead and Copper Rule Revisions (LCRR) represent the first major update to the Lead and Copper Rule (LCR) in nearly 30 years. “EPA’s new rule strengthens every aspect of the LCR to better protect children and communities from the risks of lead exposure. The new LCR will better protect children at elementary schools and child care facilities, get the lead out of our nation’s drinking water, and empower communities through information.” – US Environmental Protection Agency
A Service Line Inventory is a critical element in the effort to address sources of lead in drinking water and protecting public health. All Community and Non-transient, Non-community (NTNC) public water systems must develop and submit a comprehensive and accurate inventory of every service line in their distribution system, regardless of whether any lead is present. Each service line, for every address served by the PWS, must be characterized regardless of the ownership of the line or its current use.
https://www.maine.gov/dhhs/mecdc/environmental-health/dwp/pws/LCRRlsli.shtml
Southwest Harbor Water & Sewer District
Public Water Supply # ME0091490
4 Quarter Average Trihalomethane Exceedance
2nd Quarter 2020, (4/1/20 – 6/30/20)
The running annual average for trihalomethane tests results in the drinking water, over the past 4 quarters, was at 97 parts per Billion which is above the required 80 parts per Billion set by the State Drinking Water Program.
What consumers need to do; According to the Maine Dept. of Public Health there is nothing that needs to be done other than be aware of the level of trihalomethanes, or take any precautions your health care professional may advise if you have specific health issues.
What is being done; These are not new results, but a combined average using the past 4 quarters of results. The current results for Trihalomethane for the 3rd quarter of 2020 was at 49, well below the State parameters. The SWH Water & Sewer District has submitted application to the State’s Drinking Water Program for both approval and funding for changing our disinfectant from Sodium Hypochlorite, (which forms Trihalomethanes) to Chloramines, (which does not form Trihalomethanes).
If you have any non-medical concerns or questions, please feel free to contact the District at the SWH Town Hall, 26 Village Green Way, call 244-3948 or email skenney@swhdistrict.org.
Thank you for your understanding and sorry for any concerns this may cause you.
Steven Kenney, District Manager
Maine PUC Docket No. 2020-00081
NOTICE OF RESUMPTION OF DISCONNECTION ACTIVITIES
The PUC has amended the above regulation and we are required to supply this notice.
The purpose of this notice is to inform you that we MAY initiate credit and collection procedures that include the issuance of disconnection notices on November 1, 2020 and the potential disconnection of services sometime thereafter. If you have a past due account balance, we encourage you to contact us at 207-244-3948 to establish a reasonable payment arrangement. Please note that we are required by Maine Public Utilities Commission (MPUC) rules to offer you a reasonable payment arrangement on your past due account balance and if we cannot agree on an arrangement, you have the right to seek assistance from the Consumer Assistance and Safety Division (CASD) of the MPUC. You can reach the CASD at (800) 452-4699 or at CASD.PUC@maine.gov.
We also wish to inform you that if you agree to a payment arrangement for your past due account balance, we will waive the assessment of late payment fees on your past due balance so long as you abide by the terms of the payment arrangement. To take advantage of this offer, you must contact us before December 31, 2020 to establish a payment arrangement by that date.
If you are having difficulty paying your utility bills, you may be eligible for financial assistance. You can learn what financial assistance is available by calling 211 and requesting a list of assistance agencies near you or by visiting their website at www.211maine.org and entering your town name.
Files coming soon.
Send us a message with any questions/concerns, and we'll get back to you with answers as soon as we can.
**Please go to the Pay Online link at the top**
**Accepting Credit Cards**
Visa | Discover | AMEX | Mastercard
**Accepting ACH Bank Draft**
A 2.5% credit card fee will be charged
26 Village Green Way, PO Box 1100, Southwest Harbor, ME 04679, US,
Director: Steve Kenney Office Manager/Bookkeeper: Debbie Clark Ph: (207) 244 3948 Fax: (207) 244 4483 swhdistrict@swhdistrict.org
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