Consumer Confidence Report

Southwest Harbor Water & Sewer District

Southwest Harbor Water & Sewer District Southwest Harbor Water & Sewer District Southwest Harbor Water & Sewer District
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Southwest Harbor Water & Sewer District

Southwest Harbor Water & Sewer District Southwest Harbor Water & Sewer District Southwest Harbor Water & Sewer District
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PAY ONLINE
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(207) 244 3948

Welcome

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District Information

Monthly Meeting

The Southwest Harbor Water & Sewer District will be meeting Thursday, May 15, 2025 at the Southwest Harbor Town Office at 4:00 p.m.


BOARD OF TRUSTEES / Offices & Terms

Lee Worcester - Chairman - 12/31/24

Ralph Dunbar - Vice Chair - 12/31/26

Allen Willey  - 12/31/28

Ken Minier - Treasurer - 12/31/25

Karen Reddersen - Town Manager/Clerk- permanent


TO CUSTOMERS OF SWH WATER & SEWER

THE SOUTHWEST HARBOR WATER & SEWER DISTRICT’S OFFICE WILL BE OPEN FROM 6:30am TO 3:00pm Monday -Thursday (closed for lunch)

TO THE PUBLIC - BUSINESS CAN ALSO BE CONDUCTED THROUGH THE MEANS BELOW 


BY PHONE: 207-244-3948

EMAIL: dclark@swhdistrict.org

OR REGULAR MAIL: 

P.O. BOX 1100, SOUTHWEST HARBOR, ME 04679


WE NOW HAVE A PAY ONLINE LINK FOR CARD PAYMENTS AND E CHECKS FOR YOUR CONVENIENCE.  PLEASE BE AWARE THAT THERE IS A 2.5% PORTAL CHARGE FOR THIS SERVICE THAT WILL BE CHARGED AT THE TIME OF MAKING YOUR PAYMENT


PLEASE WATCH OUR WEBSITE, AT WWW.SWHDISTRICT.ORG, FOR UPDATES


Southwest Harbor Water & Sewer District

Due to the large increase in the cleaning of surfaces, with disinfectant wipes and paper products, we would like to remind, our customers, to please not flush these items down the toilet. These items will clog up your sewer lines and our equipment. Even if with the word “flushable” these should be thrown in your trash. 

Thank you for your anticipated cooperation.


Consumer Confidence Report-Water Reports



PFAS Report 12.16.21 (pdf)Download
Water Qulity 2021 (pdf)Download
2023 CCR Report (pdf)Download

KEEPING YOU INFORMED

  

Maine PUC Docket No. 2020-00081

NOTICE OF RESUMPTION OF DISCONNECTION ACTIVITIES

The PUC has amended the above regulation and we are required to supply this notice.

The purpose of this notice is to inform you that we MAY initiate credit and collection procedures that include the issuance of disconnection notices on November 1, 2020 and the potential disconnection of services sometime thereafter. If you have a past due account balance, we encourage you to contact us at 207-244-3948 to establish a reasonable payment arrangement. Please note that we are required by Maine Public Utilities Commission (MPUC) rules to offer you a reasonable payment arrangement on your past due account balance and if we cannot agree on an arrangement, you have the right to seek assistance from the Consumer Assistance and Safety Division (CASD) of the MPUC. You can reach the CASD at (800) 452-4699 or at CASD.PUC@maine.gov. 

We also wish to inform you that if you agree to a payment arrangement for your past due account balance, we will waive the assessment of late payment fees on your past due balance so long as you abide by the terms of the payment arrangement. To take advantage of this offer, you must contact us before December 31, 2020 to establish a payment arrangement by that date. 

If you are having difficulty paying your utility bills, you may be eligible for financial assistance. You can learn what financial assistance is available by calling 211 and requesting a list of assistance agencies near you or by visiting their website at www.211maine.org and entering your town name. 

Letter to Customers 1/3/25

Revised Water Rate Letter (pdf)

Download

meeting agenda

District agenda 5 15 25 (pdf)Download

2020 Meeting Minutes

1 23 2020 district minutes (pdf)Download
2 20 2020 district minutes (pdf)Download
3 12 2020 district minutes (pdf)Download
4 23 2020 district minutes (pdf)Download
5 21 2020 district minutes (pdf)Download
6 18 2020 district minutes (pdf)Download
7 16 2020 district minutes (pdf)Download
8 20 2020 district minutes (pdf)Download
9 17 2020 district minutes (pdf)Download
10 15 2020 district minutes (pdf)Download
11 18 2020 district minutes (pdf)Download
12 17 2020 district minutes (pdf)Download

2021 Meeting Minutes

1 21 2021 district minutes (pdf)Download
2 17 2021 district minutes (pdf)Download
3 18 2021 district minutes (pdf)Download
4 15 2021 district minutes (pdf)Download
5 20 2021 district minutes (pdf)Download
6 17 2021 district minutes (pdf)Download
7 15 2021 district minutes (pdf)Download
8 19 2021 district minutes (pdf)Download
9 16 2021 district minutes (pdf)Download
10 21 2021 district minutes (pdf)Download
11 18 2021 district minutes (pdf)Download
12 9 2021 district minutes (pdf)Download

2022 Meeting Minutes

1 20 2022 district minutes (pdf)Download
2 17 2022 district minutes (pdf)Download
3 17 2022 district minutes (pdf)Download
4 21 2022 district minutes (pdf)Download
5 19 2022 district minutes (pdf)Download
7 22 2022 district minutes (pdf)Download
8 18 2022 district minutes (pdf)Download
9 15 2022 district minutes (pdf)Download
10 20 2022 district minutes (pdf)Download
11 17 2022 district minutes (pdf)Download
12 2022 district minutes (pdf)Download

2023 Meeting Minutes

1 19 2023 district minutes (pdf)Download
2 16 2023 district minutes (pdf)Download
3 16 2023 district minutes (pdf)Download
4 21 2023 district minutes (pdf)Download
5 18 2023 district minutes (pdf)Download
6 15 2023 district minutes (pdf)Download
7 20 2023 district minutes (pdf)Download
8 17 2023 district minutes (pdf)Download
9 21 2023 district minutes (pdf)Download
10 19 2023 district minutes (pdf)Download
11 14 2023 district minutes (pdf)Download

About Us

Public Notice

Flushing lines will continue through May 1, 2025 


Summer/Seasonal Water Turn On


The Southwest Harbor Water/Sewer District will be turning on summer water lines for the season during the week of May 7, 2025, as weather permits.


Need To know information

Documents & Forms

Online Forms

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Contact Us

Send us a message with any questions/concerns, and we'll get back to you with answers as soon as we can.


**Please go to the Pay Online link at the top**


**Accepting Credit Cards**

Visa | Discover | AMEX | Mastercard

**Accepting ACH Bank Draft**

A 2.5% credit card fee will be charged 

Southwest Harbor Water & Sewer District

26 Village Green Way, PO Box 1100, Southwest Harbor, ME 04679, US,

Interim Director: Aaron Zurek (azurek@swhdistrict.org) Office Manager/Bookkeeper: Debbie Clark (dclark@swhdistrict.org) Ph: (207) 244 3948 swhdistrict@swhdistrict.org

Office Hours- Monday through Thursday 6:30-3:00 closed for lunch (Summer hours may vary (6:30-2:3

Open today

06:30 am – 03:00 pm

Get in Touch

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